COLLECTION POLICIES SHOULD BE ADDRESSED BEFORE MOVE-IN.

Example: A MOVE-IN ORIENTATION SHOULD BE IMPLEMENTED ON YOUR COMMUNITY. THE COLLECTION POLICY OF RENT SHOULD BE REVIEWED BEFORE MOVE-IN.

LATE AND LEGAL FEE COLLECTION PROCEDURES SHOULD BE SPELLED OUT PRIOR TO MOVE-IN. ALL CHARGES THAT APPLY SHOULD BE PUT IN WRITING AND GIVEN TO THE RESIDENT. THEY SHOULD BE INTRODUCED TO THE COLLECTOR BEFORE THEY MOVE IN.